Handles payroll-related customer inquiries and provides support through email, chat, and calls while managing client relationships and regulatory compliance.

Provides technical support to clients, resolves IT issues, prepares hardware, and maintains accurate customer documentation.

Technical Quality Specialist troubleshoots complex bugs, collaborates with product and engineering teams, and advocates for quality improvements to build trust with Figma Weave customers.

Provides technical support to clients, troubleshoots hardware and software issues, maintains customer documentation, and escalates complex problems appropriately.

Staff engineer provides technical support for cloud-based AI platform, troubleshoots complex customer issues, and optimizes system deployments.

Handles payroll-related client inquiries and support via email, chat, and video calls while maintaining knowledge of regulatory requirements.

Staff-level technical support engineer who troubleshoots complex cloud platform issues, optimizes customer deployments, and serves as a technical advocate for enterprise clients.

Senior technical advisor who deploys and configures software platforms for clients, troubleshoots issues, and conducts training to ensure successful adoption and implementation.

Senior technical advisor who deploys and configures the Axonius platform for clients, triages escalated issues, conducts training, and bridges client needs with product capabilities.

Leads a customer success team to drive adoption, retention, and expansion while managing Net Revenue Retention and overseeing the customer experience strategy.

Director leads a team of Customer Success Managers to drive customer adoption, retention, and expansion while managing NRR and customer experience strategy.

Leads a customer success team to drive adoption, retention, and expansion while managing Net Revenue Retention and the overall customer experience.

Manages customer relationships, ensures successful product adoption, and retains federal/government clients by serving as their primary contact and advocate.

Service Desk Technician troubleshoots software and hardware issues, manages system access, and works with IT teams to improve processes.

Provide technical support and troubleshooting for Ironclad's AI contracting platform to EMEA customers, escalate complex issues, and partner with internal teams to resolve customer problems.

Manages customer relationships and success within an assigned portfolio, ensuring customers achieve their goals with GreyNoise's threat intelligence platform.

Troubleshoots software and hardware issues, manages system access, and works with IT team to improve IT processes and documentation.

Provide technical support to enterprise customers in EMEA, resolve complex issues, manage escalations, and partner with internal teams to improve support experience.

Leads customer success strategy and team to drive retention, expansion, and satisfaction for enterprise and startup clients using ElevenLabs' AI voice and agent platforms.

Leads customer success strategy and team to drive retention, expansion, and satisfaction for ElevenLabs' enterprise and startup customers.